Technical Product Manager II - SDK Account Experiences

Technical Product Managers combine deep technical knowledge and experience with product leadership capabilities to enable Riot Games to deliver critical products and supporting systems to players. You will develop and execute development strategies on Riot's products and technologies while leading diverse teams to deliver creative solutions to our most difficult technical challenges.

As a Technical Product Manager II on the Developer Platform - SDK Account Experiences team, you will help pave the road for new and improved authentication and identity products and capabilities that support all of Riot’s games globally. Your vision and leadership will help Riot Games to launch the next wave of games with new and innovative accounts and identity features. You will report to Product Leadership in our Developer Platform team. The Riot SDK Account Experiences team is focused on building new capabilities and integrations for existing platform authentication features including federated login, regionally compliant requirements, bot avoidance mechanisms, and multi-factor authentication. Additionally, this team has developed a number of authentication related user experiences that are actively leveraged by Riot’s game products on all supported game platforms and engines.  

Responsibilities:

• Develop the technical product vision and development strategy for Riot’s SDK  Account Experiences team and collaborate with other platform teams in the authentication and identity space
• Manage all essential customer and partner relationships including game teams and other Riot teams that will integrate with Riot’s auth and identity systems
• Manage the product team backlog, create a product roadmap, foster a culture of improvement, and facilitate development practices for the team
• Actively manage project scope as a result of customer and partner communications and ensure the product team is aligned with Riot's objectives
• Review and develop service-level agreements and goals with all core customers
• Partner and collaborate with the Engineering Manager, Technical, Design, and Quality Leads on the Riot SDK Account Experiences team to align on the product and technical plan the team executes against.

Qualifications:

• Bachelor’s degree in Computer Science or a related field, or equivalent experience
• 5+ years of relevant industry experience, preferably on services / API technical product teams 
• Understand API-based products, primary components, and customer experience (developer experience)
• Excellent team leadership, ability to refine technical product vision
• Understand operational and development challenges and conflict resolution techniques
• Hands-on experience leading agile (scrum) teams
• Understand product management and how to navigate around constraints while finding balanced solutions
• Experience working collaboratively on a cross-discipline team

Desired Qualifications

• Experience working on software products in the gaming or entertainment space
• Familiarity with authentication or identity systems 

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San
Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data 

• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors

• Accessing Company assets, secure digital systems, and networks

• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.