Principal Insights Analyst - Player Platform

The Insights discipline helps empower Rioters' decision-making to be more data-informed. We're an interdisciplinary group of scientists, consultants, and strategists from all sorts of backgrounds who join together to represent and advocate for gamers around the world. We believe that illuminating the globally diverse experiences, behaviors, and needs of gamers is essential to Riot living up to our player-focused mission. We're a group united by our love of games, science, and helping others succeed.

As a Principal Insights Analyst for Player Platform at Riot, you will leverage data and competitive intelligence to inform the strategic direction of high opportunity areas within the platform technology organization at Riot. You will work directly with leaders across Player Platform spaces to report on the health of products, inform product strategy in a variety of areas which could include Matchmaking, Monetization, and Social and advise on problem and opportunity spaces to focus on. You will collaborate with Insights members embedded in initiatives to tackle problems, as well as mentor them in problem-solving and analytics craft.

Responsibilities:

Partner with product leadership to understand impact and drive improvements to the holistic player experience
Identify as well as investigate key problem or opportunity spaces and formulate recommendations and strategies for whether and how to pursue these
Analyze core business KPIs and drivers in collaboration with initiative Insights teams, and present findings and takeaways to leadership
Collaborate heavily with initiative producers and Insights teams to understand the product context and steward changes on the ground
Serve as the expert for Player Platform Insights on problem-solving approach and analytics craft, mentoring Insights members in these areas and guiding critical projects

Required Qualifications:

7+ years experience in data analytics, business strategy, management consulting, or related fields
5+ years experience in analyzing large data sets and visualizing complex information
2+ years experience working in the games industry
Experience leading multi-person efforts
Experience driving on efforts from end-to-end, including identification and pitching, through to action and impact
Advanced proficiency in Excel and SQL/Python
Advanced proficiency in data visualization tools such as Tableau

Desired Qualifications:

Experience working in game analytics, including areas around monetization, matchmaking, and/or social systems
Experience mentoring individuals in their craft or discipline, and growing them into seniority

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.