Senior People Team Strategy & Planning Program Manager

As a Senior People Team Strategy & Planning Program Manager, you will play a critical role in making the People Team’s work more focused, impactful, and rewarding by supporting the people team rhythm of business, business operations, and strategic programs and projects. Reporting to the Senior Director, Strategy & Planning, you will collaborate closely with the HR leadership team, HR Business Partner Leads, Centers of Excellence (COEs), Riot business leaders, Riot’s central planning teams, Communications, and other internal partners to deliver on organizational needs. Your role will involve deeply understanding the People Team and Riot’s ways of working, maintaining in-flight practices and rituals, identifying opportunities for improvement, and building operational infrastructure and agile solutions that enhance the People Team’s performance and overall effectiveness in addition to priority People Team projects.

Responsibilities:

Planning and rhythm of business operations

• Advance the People Team’s program & project management tools, capabilities, and capacity-planning skills; integrate into the People Team’s ways of working to keep People priorities on track
• Manage processes, rituals, and tools that support workload optimization, resourcing, planning, and prioritization, etc. 
• Develop materials and facilitate work/planning/discussions to define and monitor progress of annual priorities and deliverables, including supporting information communications for leaders to cascade to teams
• Create & align agendas, secure presenters, design materials, and manage communications for People Team rituals with Riot leadership (i.e. Talent Ritual), People leadership team (i.e. People Leads), People Town Halls, and other emerging collaboration and communication forums
• Facilitate planning offsites to drive collaboration, alignment, team connection, etc.

Project Management of strategic initiatives

• • Lead and facilitate cross-functional project and program management efforts, to ensure success of priority People Team initiatives
  • Drive collaboration across teams, managing diverse and complex projects to ensure timely execution and delivery of key outcomes in alignment with strategic objectives
  • Facilitate and project manage collaborative, cross-functional project teams composed of multiple stakeholders and subject matter experts, coordinating work across teams to achieve Riot-level outcomes that support the organization’s strategic priorities
  • Manage dependencies, scope negotiation, and ensure effective collaboration and communication between and across teams working on various programs and initiatives
  • Provide regular, ongoing reporting and communications to stakeholders, business leadership, and People Team leadership regarding the status and outcomes of initiatives, ensuring transparency and alignment with strategic objectives. Tailor presentations to meet audience needs
  • Deliver high-level insights and strategic commentary to executive audiences, presenting key findings, recommendations, and takeaways in a clear and concise manner that supports strategic decision-making

Change management

• • Act as a change agent and effectively design and utilize change management methodologies when deploying solutions and processes 
  • Develop resources for leaders, managers, Rioters, and relevant People team partners
  • Partner with Internal Communications to develop engaging and high impact communications

Required Qualifications: 

• Strong planning and program management skills and experience leading cross-functional, complex, and large scale initiatives 
• 6+ years of program/project management experience in a similar role at a fast-growing tech company or consulting/professional services organization; preference for work in the Human Resources field
• Strong task-orientation and organization management skills with experience running complex, global programs
• Strong attention to detail and experience communicating effectively with partners at all levels of the organization (preferably strong written, PowerPoint/Google Slides,  and presentation skills)
• Proven track record of juggling multiple work streams while achieving great results
• Appropriate balance of subject matter expertise and pragmatism of how to apply theory in a business environment
• Critical thinker with the ability to take a data-informed, analytical approach to solving complex problems
• Comfort navigating ambiguity and adapting to shifting priorities while driving impactful results
• Ability to build deep relationships and effectively partner cross-functionally and globally
• Excellent communication and facilitation skills, with the ability to engage and influence stakeholders across all levels of the organization
• Ability to work collaboratively with cross-functional teams and drive outcomes that align with broader business objectives

Desired Qualifications:

• Experience applying Agile, Kanban, Scrum, or Lean development process and practices
• Professional project management certification, such as PMP, CSM, etc. 
• Broad knowledge of facilitation techniques and approaches

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

 

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.